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Shipping & Returns


Shipping

For customers in the United States shipping is free for all items, on every order. Shipments are made via the US Postal Service and can take 1 to 5 business days to process before shipment. Shipping time varies based on the Ship To address. All orders are shipped from San Clemente, California.

Free samples are included with every order.

Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

International Shipping

For customers outside of the United States there is a flat $40 shipping charge and we ship the orders via FedEx. Please note that there may be shipping restrictions on some products and destinations.

Free samples are included with every order.